Government

  • Mobility
  • Voice
  • Managed Solutions
  • Data
  • Network Integration
  • Internet

Secure Solutions to Critical Government Problems

Customized services for state, local and federal government agencies including government phone systems and Internet solutions.

  • Hosted PBX & SIP Trunking
  • Private Networking (MPLS, Metro Ethernet)
  • Internet Access (Dedicated & Broadband )
  • Premises Equipment and Structured Cabling
  • Unified Threat Management
  • Managed Network Services
  • Audio and Web Conferencing Solutions
  • Cable and Satellite Television

FEDERAL, STATE AND LOCAL

When you’re entrusted with providing reliable government services within tight budget constraints, you need a telecommunications provider equally prepared for the task. Because no two governing units have the same needs, Norstar offers scalable, reliable telecommunications solutions tailored to meet those needs while ensuring that you stay within your budget.

Federal, state and local agencies rely on Norstar for highly secure high-bandwidth solutions, including Secure Cloud Connectivity, Wavelengths, Ethernet,MPLS-VPN, IP, Dark Fiber, Phone systems, UCaaS, colocation and Sonet. Our connections include hundreds of data centers in the United States,Canada and Europe. Modernize IT and mobility systems to help improve information sharing, streamline operations, detect and block cyber threats, and meet strict security and budget requirements. Rapidly and cost-effectively deploy cloud applications that modernize digital service delivery to federal (employees) end users and citizens.

Strengthen your network reach and performance to deliver real-time applications reliably and securely. Control facility energy, operating costs and security with IoT networked devices that keep workers and facilities safe. Access IT experts who understand and serve Federal Government and help you maximize resources.

Enhance application and network security to lower risk, improve compliance and protect vital assets. Create a more responsive and transparent agency—and empower your workforce to reach its objectives more efficiently. there’s no shortage of challenges for federal agencies when it comes to providing the core portfolio of technology services that their staff requires to get their jobs done. We are here to help you securely deliver the critical network services you demand.

Norstar’s solutions for government consist of a comprehensive portfolio of secure, reliable telecommunications solutions, and knowledgeable staff experienced in working with Federal, local and state government agencies to connect distributed sites, support centralized applications such as online accessible services for citizens, and realize fiscal efficiencies.

Government agencies rely on us for:

 

  • Reliable and secure network access to applications and data.
  • Scalable Ethernet service that dynamically prioritizes network traffic to ensure high availability.
  • Cost effective integrated voice and data services for streamlining federal government network management.
  • Responsive 24 x 7 customer service focused on understanding your unique operational challenges.
  • Responsive 24 x 7 customer service focused on understanding your unique operational challenges.

Secure, Reliable, flexible communications for government organizations

Complete Unified Communications Solutions, Bundled To Fit a Variety of Government Organizations.
Unified Communications for Compliance-Bound Environments.
Our platform combines customers’ voice, fax, videoconferencing, presence management, and instant messaging communications into one reliable easy-to-use and easy-to-buy solution. The results for your government organization are increased productivity, collaboration, and visibility and lower communications costs. Hosted as a private dedicated phone service on a secure carrier-class platform, Norstar Government UCaaS was purpose built for a mobile-optimized cloud PBX. Our voice solutions are designed to handle heavy incoming and outgoing call volumes and scale as your needs grow. Our Hosted Voice Solutions give you dependable service with a platform completely managed by Norstar.

Save significant administrative costs by merging voice and data with Norstar’s hosted PBX, the technology that combines all the features and benefits of your traditional phone system with the advanced functionality of the Internet.

Federal government agencies face challenges providing secure, compliant, collaborative unified communications, all while controlling or reducing spending. Norstar provides compliant cloud solutions that meet demanding standards such as FISMA and HIPAA.

Norstar provides many features and services which can improve agency communications and operations. Our platform combines customers’ voice, fax, videoconferencing, presence management, texting, and instant messaging communications into one reliable easy-to-use and easy-to-buy solution. The results for your government organization are increased productivity, collaboration, and visibility and much lower communications costs.

The Norstar UCaaS experience comes with simple setup and maintenance, not to mention free moves, adds, and changes. Norstar Government Unified Communications as a Service (UCaaS) provides private, secure cloud-based unified communications at affordable government contract prices.

Secure interagency communication with increased efficiency and collaboration.
  • Cloud communications mean one phone number, always available service, and the ability to keep working over your remote device
  • Your Norstar phone number works on your desk phone, mobile phone, and tablet. No need to give out more than one number any more, or manage multiple voicemail boxes.
  • Office receptionists can manage and route incoming calls for a work group or the whole office, or your office can rely on an automated receptionist (auto attendant).
  • Calls transferred from the office receptionist will reach the intended person, anywhere, on their choice of device.
  • Voicemail is delivered to your email inbox. Listen to the audio recording or read through the transcribed text.
  • Hear your callers clearly with superior voice call quality. Everyday interactions with callers, clients and business partners are made simpler with powerful Hosted Voice calling features.
  • Use reliable Norstar Business Internet and Managed Security to keep your offices online, securely. Easily share property information and photos, or contracts between locations.
VOICE – CLOUD PHONE SYSTEMS FOR Government OFFICE SPACES.

HIPAA Compliant Business Phone Solution

Norstar provides a cost-effective and flexible solution for your business communications. Simple, worry-free business communications.

No equipment to buy, manage or maintain. Norstar will provide all equipment and services as part of your low monthly service cost. Scale up or down according to your needs. Leave the management and maintenance to us. Norstar Desktop is a powerful collaboration tool that combines all of your business communications in to a simple and easy to use application. Norstar Desktop provides:

Clear and Complete Communications

 

  • Internal Instant Messaging
  • Integrated Softphone
  • Unified Communications
  • Video calling
  • Audio Conferencing
  • Personal Presence
  • Call Control
  • Speech-to-Text Voicemail
  • No equipment to buy, manage or maintain.
  • Norstar will provide all equipment and services as part of your low monthly service cost.
  • Premium features include: Unlimited local and long distance, video calling, SMS texting, instant messaging, mobility, presence, Voicemail to Email, Hunt Groups, Auto Attendant and one-click conferencing plus many more features (50 Total) integrated into a single application. Norstar is proud to offer a cloud phone service solution with all of the features that government agencies need today. There’s no need to worry about choosing and paying for individual services with our all inclusive plan.

24/7/365 SUPPORT

Our award-winning, cloud architecture overcomes the reliability and quality limitations of other hosted communications technologies, guaranteeing 99.999% reliability.

  • Advanced Fortune-500 features
  • Collaboration tools
  • Secure and compliant
  • Smartphone apps
  • Find-me, follow-me call forwarding