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Norstar Telecommunications

Managed Network Services (MNS)

Norstar provides 24×7 Remote NOC Monitoring Services to help you identify issues before they become service impacting.
Proactive monitoring of all your IT infrastructure.
A single, end-to-end view of your entire technology environment. Norstar Managed Network Services platform remotely monitors the status of all of your critical components in real time. Managed Network services is a fully managed, end-to-end data, communications, and equipment solution that is seamlessly integrated with the client network. MNS specializes in managing and monitoring network technologies such as IP-VPN, private line and frame relay. Norstar Managed Services platform remotely monitors the status of all critical components in real time. It manages multi-vendor networks as well as applications running on-premises, at co-location facilities, at Cloud Providers or from SaaS providers. Our state-of-the-art Network Management System provides total dashboard visibility into the network and device performance for your widely dispersed locations. Norstar Managed Network Services provide you with a single relationship for all of your end-to-end communication service needs. We are recognized as an experienced, leading provider of seamless, reliable, quality communication services in North America.

With our Managed Network Services, we become an extension of your IT staff. You get our comprehensive data and voice-management solutions, backed by our team of experts. Available 24 hours a day, 365 days a year. Norstar developed its Network Monitoring Services, to deliver round-the-clock managed oversight of your network and server infrastructure to help you maintain business as usual. We monitor your network and application servers 24/7 and identify network issues before they become larger problems. Proactive remote monitoring and management of your infrastructure, devices and meetings ensures optimal performance and efficiency. Our goal is to supply effective end results that allow for minimized downtime, increased efficiency, and lower costs. Our fully-customized monitoring and maintenance platform in conjunction with our 24 / 7 / 365 Response Center allows us to monitor, identify and fix critical system health and performance issues, in real-time.

Monitoring Services
Norstar offers a suite of proactive network management and monitoring services designed to keep your critical network resources up and running. These services are available individually or combined to suit your specific business requirements. Our Certified Network Engineers from our NOC will notify you before problems occur, and will assist in the resolution of any issues that they encounter. Our Network Operations Center (NOC) delivers timely, critical data to improve the uptime, security and availability of your network infrastructure.

Our Network Management Center proactively manages your Firewalls, Routers, Switches and Servers, ensuring peak performance and availability of your network. We’ll support your expansion to new sites, bandwidth upgrades, equipment management — any tasks that are keeping your team from supporting your core business.

This product provides the system components (hardware and software), installation, day -to-day management and maintenance procedures for the SMTP-manageable router, switch, and hub. Let us show you how we can increase performance, efficiency and accountability of your technology, while saving money and time with faster response. With Norstar Managed Network Services, you don’t need to worry about technology obsolescence and the need for ongoing technology refreshes. Norstar adopts the latest technologies, lowers the risk of deployment and future-proofs your network environment. Norstar stands behind our Managed Services with Service Level Objectives and Service Level Agreements that are geared to your critical business objectives.

Eliminate downtime and the associated costs with 24 / 7 / 365, proactive monitoring and maintenance.
Our Team is Your Team
At Norstar, we know that your network is the backbone of your business, and extended outages are just not acceptable and downtime is not an option. That’s why Norstar developed its Network Management Services, to monitor your network and application servers 24/7 and remediate any issues that may occur. Reduce the time and resources you spend on training IT staff, and use them to serve customers and build your business.

Get analytics reports to learn more about customer behavior, to help you better serve customers and develop new products. Some of our real-time and historical reports:

  • Round trip latency report.
  • Historical interface bandwidth utilization graph.
  • Live and historical statistics for service/interface management.
  • CPU utilization for ADTRAN and Cisco routers.
  • Interface error check.
  • Interface bandwidth utilization statistics.
Security
When a company’s network is compromised, havoc ensues. Identity and data theft can occur, or ransomware or malware may be installed. Our NOC protects your network against all attacks including cyberterrorism.

Our state-of-the-art Network Operations Center (NOC) can monitor all managed connections. We will monitor all Norstar managed devices utilizing a variety of tools and procedures. When we spot an imminent service failure, our NOC staff will contact you to coordinate a repair and if needed, will quickly dispatch a technician to solve the problem.

  • Free Up IT Staff
  • Best In Class Engineers
  • Increased Performance
  • Proactive Monitoring
  • Predicable Costs
  • Reduced Downtime
  • 24*7 performance monitoring
  • Fast and easy deployment
  • Transparent manageability
Our Network Management Center proactively manages your network, servers, firewalls and Routers, ensuring peak performance and availability of your network.
Norstar Will:
  • Improve your network management
  • Connect your branch offices and data centers
  • Analyze and report on your network data
  • Detect and stop threats on your network and
  • Save you money
Keep your systems running with full service managed IT services or a custom built IT plan.
Norstar Network Operations Center (N.O.C.) and Help Desk proactively monitor customer networks on a 24x7x365 basis from Norstar’s headquarters.
  • IP VPN
  • Dedicated Internet Access
  • MPLS
Increasingly, business customers are looking for carriers they can rely on to help solve critical business communication issues and needs:
  • Prioritizing against shrinking technology budgets
  • Managing technology complexity.
  • Improving returns on network investments.
  • Managing availability of skilled resources.
  • Planning the evolution to new technology and services.
  • Enabling better business productivity.
  • Supporting company globalization needs.
  • Save you the time and expense of training staff.
  • Help you control OPEX and CAPEX.
  • Provide insight into customer behavior to refine products, ramp up demand and deliver better experiences.
  • Tune up your network with better visibility into performance.
  • Managed WAN, We provide IT support and IT services that will map the performance for both local and wide area networks.
  • comprehensive security suite from perimeter firewall management to server and workstation.
  • Data Protection.
  • Server Administration.
  • We will align various cloud offerings including email, voice, data protection, server hosting, application as a service, and many more.
  • Delivering strong service level agreements (SLAs).
  • One managed network provider for both your local and global needs.
  • Rest easy with Norstar proactive Network Operation Center (NOC) monitoring 24 X 7.
  • You have access to best-in-class engineers that are certified and trained in the most recent technologies.
Our proactive approach to network management helps you anticipate – and prevent – outages
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