Managed router
Norstar’s Managed Router service is a fully outsourced solution designed to effectively manage all of the routers associated with your network. Our managed service assures you get the most out of your network, improving performance and availability, while keeping costs to a minimum.
Our managed router is designed specifically to load balance and fail over between multiple types of internet connectivity, providing a conditioned QoS environment for real-time applications like voice and video, and monitoring by our 24/7 network operations center. The service extends Norstar’s equipment support, network management and technical expertise to the customer’s premises to provide end-to-end support. Equipment support includes staging, configuration, installation support, and maintenance.
Norstar can support the full lifecycle of router management, from initial configuration and installation to ongoing management and support. With cost effective solutions, Norstar has the support capabilities to provide an end-to-end premise-based solution that includes equipment, configuration, change management and help desk support.
Network management includes installation, provisioning and configuration of a Norstar provided router as well as on-going equipment management and maintenance, 24×7 monitoring, testing, and trouble resolution with direct access to Norstar network experts.
- Consolidate IP voice and data across a dedicated WAN for optimal network performance.
- Superior performance.
- QoS and bandwidth management for business-class performance and voice quality.
- Optimal network performance.
- Better resource allocation
- Full management from Norstar
Benefits
- Consolidate IP voice and data across a dedicated WAN for optimal network performance
- Norstar Managed Router Service improves network operations, capacity, and efficiency by expertly maintaining customer networks.
- Optimal network performance
- Better resource allocation
- Immediate problem resolution
- QoS and bandwidth management for business-class performance and voice quality
- Full management
- Norstar Managed Router handles all your network-edge router needs to ensure optimal network performance.
- Avoid the headaches of daily monitoring and router maintenance
- The latest products
- Service includes installation, configuration and maintenance at the customer site
- Proactive fault resolution
- View and report problems online
- Ability to upgrade systems on a limited budget
- Reduced overall telecom operating and management costs
- Greater reliability and market-proven performance
- No worries about equipment obsolescence
- Outsourced solution frees you up to focus on your business
- 24/7 monitoring for uptime, latency and packet loss
- Access to a world class service and support organization that is second to none
Features
- Immediate problem resolution.
- Redundancy & Security.
- Router configuration with “plug-and-play” installation.
- 24 / 7 / 365 support & monitoring for uptime, latency and packet loss.
- View and report problems online.
- Failover options and a full suite of threat management to eliminate downtime
- Low-cost solution.
- Optimal network performance.
- Efficient internal IT resource allocation.
- Secure network connectivity.
- Ongoing 24/7 US based Support.
Other Features
- Free 24/7 Support
- The Norstar WAN Network Monitoring Service will quickly alert our Network Operations Center (NOC) of potential trouble, keeping you informed of your network’s health and helping you get back online sooner.
- Automatic failover and hardware backups help safeguard your mission critical business requirements.
- Easily upgrade your system as your network needs change, with painless transition to all of Norstar’s Managed Connectivity services.
- Seamless integration of landline phones and fax lines with our industry leading Session Initiation Protocol (SIP) system.
This low-cost solution is an excellent value-added feature that empowers you to focus on your business without worrying about the performance of your data connections.