Traditional Phone Service (POTS)

Crystal clear voice quality over a secure connection

Crystal clear voice quality

Wide-ranging calling features

Unaffected by power and internet outages

Businesses love traditional local phone services because of their unmatched reliability and ease of use. Analog lines are often called Plain Old Telephone Service (POTS). This traditional two-wire analog based telephone service can easily be installed while providing a secure and cost-effective service.

Our extensive national carrier network enables us to deliver the reliability of traditional POTS phone service, as well as the latest VoIP capabilities. A POTS line, also called an analog phone line, can hook directly to a standard telephone. It can be one of several lines that you select with a key system or it can connect directly to a PBX phone system.

Here at Norstar we can configure and program a cost-effective system that will meet your needs and fit your budget. One major advantage of using traditional landlines is that they are superior in cases of emergency. POTS are highly stable as they will not even need power to operate if using it for calls only. POTS phones have their own power supply through dedicated copper lines, meaning you still have a reliable backup phone for use during power outages and emergencies when everything else is down. Use of POTS lines can range from phones service and fax machines to alarms systems due to its high availability and resiliency to withstand even power outages.

POTS are the basic form of small business communication. Norstar business customers can choose local service according to their business needs. We provide a wide selection of additional features, including 3-way calling, Voice Mail, Call Forwarding, Call Waiting, Caller ID, and more. Your analog service can be a single line with no features or you can have several lines with multiple features, such as hunting, call forward and caller ID, just to name a few.

With Norstar phone service your business will always get clear connections, convenient calling features and exceptional dependability. An added benefit to traditional voice service as mentioned is that you may still be able to make and receive calls using your landline phone during a power outage.

With multiple Tier 1 national provider partners, we can provide local dial tone solutions to match your needs, whether switched or dedicated, stand-alone or used with an existing PBX or phone system. Service can be as simple as a single line with no features up to multiple lines with multiple features and hunting, call forwarding and caller ID.

Norstar offers exceptional traditional phone service pricing, allowing you to focus on the bottom line.

Simple Setup

Nationwide Deployment

Minimal Maintenance

Analog Lines are ideal for:

  • Alarm systems
  • Dedicated elevator phone lines
  • Redundant options for outbound and inbound faxing
  • Reliable connections for connecting a network or PBX


  • Caller ID Name & Number
  • Business Voice Mail* (surcharges may apply)
  • Call Forwarding
  • Remote Access Forwarding
  • Call Waiting
  • Call Waiting ID
  • Selective Call Waiting
  • Series Hunting
  • Call Forwarding Busy/Don’t Answer
  • Call Forwarding Busy
  • 3-Way Calling
  • Call Transfer
  • Series Hunting
  • Custom Ringing
  • Last Call Return *69
  • 411® Directory Assistance Calls
  • Call Forwarding/Don’t Answer
  • 911 Support
  • Faxing
  • Elevator Lines
  • Fire & Burglar Lines
  • Unaffected by power and internet outages

International Calling Plans

Cost Effective Solutions For Your Business

Norstar provides a wide variety of reliable, low-cost solutions for International calls.